All Courses

As a leading Learning and Development consultancy, Trainers without Borders recognises that how you deliver your training can be as important as the training itself. Creating a training environment and materials that are sympathetically tailored to the aims, preferences and constraints of the delegates can have an extremely positive impact on learning and retention. Where you have a number of people that require training or specific business/organisational issues that need to be addressed, Trainers without Borders can develop a training programme for use in-house.

 

advanced EXCEL DASHBOARD TRAINING

 Generate stunning dashboards and reports that will turn heads in your organisation. Learn how to aggregate and transform large volumes of data into succinct visual content. Leverage Excel functionality to build sophisticated, interactive tables and charts to improve the quality of your reporting. Learn the theory behind dashboard design so you can produce the same high quality output time after time.

This Dashboard Course will teach you everything from the design of your calculations to the layout of an effective Dashboard report. Follow these simple rules every time and your spreadsheets will have structure and the production of easy to update Excel dashboards will be knowledge you possess.

Creating an Excel Dashboard is mostly about structure. The report has to be laid in just the right way to be able to generate the look and feel you require. The course will cover these elements.

The final report should be simple and the information should simply fall into the dashboard in a very easy to follow way. Creating highly flexible calculations is the key.

On completion of this course, you will be able to create your own Excel dashboards which have a stunning look and feel and are the talk of your office. Invest in yourself and your skill-set will flourish along with your ability to generate stunning Excel dashboard reports.

This is a self-paced dashboard course where you will build a number of excel dashboards form the calculations to the charts to the layout. The more you practice my technique the more adept you will become at creating dashboards that have an exceptional look and feel. The course contains self-paced video content where you get access to all the lessons and download files upon registration. The lessons are packed with all I have learned about the structure and layout of a spreadsheet to create highly interactive beautiful dashboards. 

Exploring Excel Dashboard Best Practices

  • Analysing ideas on sourcing the relevant financial and non-financial information
  • Understanding your key KPI’s and how you can assess whether you are meeting your targets
  • Assessing excel tools and functions that are vital for dashboards (create templates using the examples)
  • Using Pivot Tables as the dashboard
  • Using Pivot Tables to re work data to be used in a dashboard
  • Analysing IT Sparklines
  • Explaining Charting and Graphing
  • Assessing Forms and controls (for drop down lists to choose what you are comparing)
  • Analysing Conditional
  • Formatting
  • Creating dashboard heat maps
  • Highlight top and bottom products/people etc.
  • Highlight missed budgets and forecasts
  • Key functions for Dashboards including
  • OFFSET
  • VLOOKUP

AGGREGATE

Discussing Data Analysis

  • Data analysis theory and data relationships
  • Data analysis tools
  • Using excel as a data analysis tool
  • Chart and table design

Assessing Dashboard Reporting

  • Common mistakes in dashboard design
  • Charting review
  • Adding icons and images to dashboards
  • Effective use of colour and logos
  • Making dashboards dynamic
  • Must know tools and techniques
  • Formulas you simply can’t live without
  • Charting for dashboards
  • Bullet-proofing your dashboard
  • Essential advanced tools

 

Excel Dashboard Tips and Tricks

  • Linking cells to a text box
  • Linking cells to chart labels

Excel Dashboard Challenges and Solutions

  • Comparing time series
  • Assessing seasonality in a business
  • Mixed metrics and KPI’s (e.g. comparing financial information with production

details)

  • Comparing year on year results
  • Showing actuals versus budgets versus forecasts
  • Predicting where you are going to end up at year end

Knowledge Required for Excel Dashboard

Training

 Basic Excel Skills

  • Opening and closing files
  • Moving around the spreadsheet
  • Inserting and deleting rows and columns
  • Inserting text and formulas
  • Deleting cells
  • Copying formulas
  • Printing

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.

Trainers without Borders offers customised solutions for your training needs. Please contact us for more information.

 

APPLY LEADERSHIP CONCEPTS IN WORK CONTEXT (LEADERSHIP SKILLS AND MANAGEMENT TRAINING)

Strategic leadership occurs in three key places within an organization:

(1) At the top, where strategy for a number of business units is formulated over a given time period;

(2) In the middle, where top down strategy is translated into a business unit or regional strategy and goals are created; and

(3) At a department level, where the business unit strategy goals are translated into a number of individual objectives which are executed. At these three key levels, strategic leadership provides the scope and direction to help drive success for the organization. A major part of this success is derived from effectively managing continuous change through improvements to both people and processes. For that reason, all executives and managers must have the tools necessary for strategy formulation and implementation, and they must be ready to use those tools at a moment’s notice. Managing in an environment of change and uncertainty requires strategic leaders to consistently maintain a sense of direction, while simultaneously building ownership of goals and objectives for action within the teams they are responsible for leading.

At Trainers without Borders, we believe that if you’re an aspiring manager you can learn to be a great leader. This foundation course provides you with key insights, tips and skills to better manage, perform, motivate and ultimately become a successful leader. During this introductory 3 days course, you will learn why management matters, and how successful leaders build high performing teams. Ultimately, leaders develop others to make a significant contribution to their work. If you are looking to increase your skills around management and leadership, and if you believe you have what it takes to lead, then register now to start this evolution.

Learn practical tools that you can use in real-life situations.

  • Learn new Leadership and Management techniques
  • Get the best performance from yourself and others
  • Communicate your goals with greater clarity and confidence
  • Properly plan, prioritize, and delegate tasks: Effective time management skills
  • Handle difficult people and manage conflict situations
  • Improve your motivation, self-confidence and self-control
  • Create and sustain a Positive Work Atmosphere in the rest of the team

Leadership – Role, Skills and Styles

  • Definition and the Leadership Grid
  • Collaborative leadership
  • Transitional leadership
  • Visionary leadership
  • Situational leadership

 Leadership and Self-Management

  • How do you get the best from yourself and others?
  • Self-assessment tools and approaches
  • Leadership traits and styles (theory and application)
  • Emotional intelligence
  • Gender and leadership
  • Develop the six key leadership management skills
  • How to develop goal focus
  • The accurate use of language: clear, persuasive and friendly
  • Distinguish the positive critic from the negative cynic
  • How your mental attitude affects your results
  • Inspire more optimism and motivation in yourself and others
  • Eliminate fear and replace it with confidence
  • Time management training
  • Understanding “deadline pressure” and “value”
  • Distinguish between being “busy” and being “productive”

Leadership and Communication

  • Define your most important ideas
  • How to handle difficult people
  • Use factual, objective language
  • Prepare your message in advance
  • Distinguish Reasons from Excuses
  • When to compromise and when not to
  • Action plan

Leadership and Problem-Solving

  • Problem solving steps
  • Identifying the problem
  • Techniques for developing alternatives
  • Getting consensus
  • The leader as a problem solver

Leadership and Management

  • Authority Vs. Responsibility
  • Delegation and Acceptance
  • Roles and relationships
  • The manager as a leader
  • Being a leader: Bridging the gap
  • Managing poor performance
  • Group exercise (break away session and report back)

Leading people

  • Understanding and leading individuals
  • Coaching, mentoring and facilitating
  • Creating and leading teams

Direction and strategy

  • Strategic focus and direction
  • Shaping values and cultures
  • Change leadership

 Developing leaders

  • Models and theories of leadership development
  • Leadership development for yourself
  • Leadership development for others

Influential leadership

  • Influence and persuasion
  • Working with politics and power
  • Leadership beyond the municipality

Conducting Meeting

  • The ability to plan a meeting and structure an effective agenda
  • Describe the benefits of having an agenda
  • Techniques to deal with different view during the meeting
  • Ability to effectively manage the three phases of a meeting — before, during, and after
  • Tools and structures to run an effective meeting
  • Ability to successfully facilitate challenging situations
  • An understanding of how to use strategies and techniques for dealing with difficult behaviors
  • Checklists, tools, and formats for face-to-face and virtual meetings

Application of Organisation’s Code of Conduct at the workplace

  • the humanity of a human being
  • five facts of workplace ethics concept?
  • create and implement a workplace code of conduct
  • explain Work Relationships to your team members
  • understanding about workplace Safety
  • Manage Conflict in a Team and Resolving Issues
  • How do you react to conflict?
  • Recognizing and addressing conflict in teams

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for more information.

 

COACHING AND MENTORING COURSE COURSE OVERVIEW

Coaching and mentoring Coaching is increasingly becoming one of the most sought after and important skills for anyone in a work environment. It is a skill that no manager can live without. The days of direct commands from managers to their employees are long gone. The importance of inspiring and guiding employees to realize their abilities and discover their power and responsibilities can no longer be ignored. This is why any successful company is now deeply interested in formal and informal coaching carried out continuously in the workplace. Coaching skills is not only limited to managers, it is a skill applicable to everyone in any setting. These skills can be used to connect with others and to inspire, motivate and guide them in overcoming their problems and getting results. This course allows you to understand more about human psychology and learn how to ask the right questions and correctly share your opinion with others.

Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentor-ship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.

Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.

Learning Objectives

After you complete this Coaching and Mentoring course, you will be able to:

  • Understand how coaching can be used to develop your team.
  • Develop the coaching and mentoring skills that help improve individual performance.
  • Demonstrate the behaviors and practices of an effective coach.
  • Recognize employees’ strengths and give them the feedback they need to succeed.
  • Identify employee problems and ways you can help to correct them.

Course Overview Part of your responsibility as a manager is to boost employee performance-and what better way to do that than through coaching and mentoring? Improving feedback skills

 

Course outline summary:

  • The roles of coach and mentor, what’s the difference?
  • Appropriate and inappropriate interventions of both roles
  • The importance of learning and development
  • Flexible approaches to coaching
  • Empowering language
  • Listening skills and questioning techniques
  • The ability to summarize
  • Giving feedback skills
  • Essential skills for coaches and mentors
  • The structure of a successful coaching session
  • The facilitation of learning in others
  • Powerful counselling tools
  • Action planning

Want this course tailored to meet your exact needs?

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for more information.

 

COMPREHENSIVE EMPLOYMENT EQUITY WORKPLACE SOLUTIONS

Not only is employment equity a legislative requirement, but equity is the cornerstone for sustainable growth in South African organisations. This course provides delegates with an integrated approach towards employment equity in the workplace. Specific focus will be placed on various tools and processes that form part of a broad approach towards employment equity. Most Human Resources practitioners will benefit from this course. In this outstanding two-day workshop, you’ll gain the knowledge insight and tools you need to develop an employment equity insight and tools you need to develop an employment equity strategy that complies with the latest legislation and that meets the operational needs of the organisation. It will help you to minimize conflicts arising from employment equity related misunderstandings

 

 

Capacity Building

·       Employment Equity Compliance Assessment

·       Employment Equity Policy Development Workshop

·       Employment Equity Strategy Formulation Workshop

·       Employment Equity Managers Workshop

·       Employment Equity Committee Workshop

·       Employment Equity Forum Constitution Development Workshop

·       Line Management Workshop

·       Employee Awareness Workshop

·       EE for HR Managers

Implementation Services and Products

  • Conducting an analysis (EE Audit)
  • Workshop to determine EE Barriers (based on Audit)
  • Workshop to determine Affirmative Action Measures
  • Employment Equity Scorecards for Benchmarking
  • Numerical Goals (Targets) Setting (using numerical goals model)
  • Develop/Review Employment Equity Plan(s)
  • Develop/Review & Implement Monitoring Systems

 Learning Outcomes

  • Upon completion of this course delegates will be able to:
  • Handle various employment equity issues using the appropriate methods of resolving challenges and consulting the relevant legislation
  • Successfully complete the EEA2 and EEA4 forms for the Department of Labour
  • Debate issues relating to employment equity
  • Provide advice to line managers regarding employment equity issues in their respective organisations
  • Institute the necessary processes leading to the establishment of an Equity Plan, which conforms to requirements of the relevant legislation
  • Develop an employment equity strategy that complies with the latest legislation and that meets the operational needs of the organization
  • Minimize conflicts arising from employment equity related misunderstandings

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for more information.

 

EFFECTIVE RECORDS AND INFORMATION MANAGEMENT AND STANDARDS

In this time and age, it is critically important for any entity to keep track of its records, and keeping these records depends entirely in the manner in which the records are managed. Furthermore, having proper documented records improves the efficacy of the organization because you simply have the correct document at the correct place. In any organization or company there is just simply too much information and to cut down time lost on information; it is a critical strategy to employ records management structures. In addition, for any organization or entity there needs to be a compliance with the relevant legislation and guidelines in as far as recording keeping is concerned

Outcomes of the Training

  • Learning how to accurately and completely document records and information in any organization
  • Understanding the concept of records control and information management in relation to your entity
  • Deducing the creation and maintenance of information control necessary for documentation
  • Breaking down records and information management techniques to simplify record maintenance
  • Grasping the legislation surrounding records and information management and records disposal
  • Creating space for an entity to function more efficiently through proper records and information
  • keeping systems
  • Establishing quicker and faster ways of records and information retrieval and safe keeping
  • Crystallizing the whole records and information management cycle from the beginning to end
  • Providing assistance and guidance on good practice to delegates about records and information management

Introducing Records and Information Management

  • Understanding the difference between information and Records
  • Potential benefits from Effective Information and Records Management
  • Potential consequences of Inadequately Managing Information and Records
  • Awareness and Understanding of Records and Information Management
  • Defining records management in line with its functions
  • Identify records storage techniques and avenues for effective records management
  • Discussing the life cycle of records management and the basic functionalities.
  • Designing, Implementing and Maintaining A File Plan
  • Origin of a File Plan
  • Composition of a File Plan
  • Attributes of an Effective File Plan
  • Basic Requirements of a Good File Plan
  • Necessity of an Effective File Plan
  • NARS Standards
  • Understanding the Various Types of Records and How They Are Managed
  • Identifying the various forms of records in an organization and how each is managed
  • Understanding the implications of not keeping public records in case they are lost
  • Laying out legislative requirements of records management for both the public and private sector
  • Managing records as a basis for an effective delivery of services

 State Records Retention (For Local Governments and State Agencies)

  • An overview of records laws and current administrative rules within Southern Africa Developing and using records retention schedules to maintain and dispose of records
  • Understanding records inventories, records analysis and appraisal
  • Following procedure to submitting records retention schedules for approval
  • Underlying the Existing Legislation on Records and Information Management
  • Applying records management principles to electronic records
  • Understanding the records management legal framework as it applies to your organization

 Records Management Program

  • What is an Electronic Records Keeping
  • Who is responsible for the management of Electronic Records information
  • Electronic Record keeping Requirements
  • Compliance of Electronic Records document
  • Importance of Records Keeping in an automated environment
  • How are Electronic documents Different from Paper
  • Challenges of Electronic Records
  • Electronic Records Capture
  • Registering a record – Unique ID, time and date when record entered system
  • Assigning classification metadata to record(s)
  • Storing record(s) in the ERMS
  • Adding further metadata to record(s), and retaining them in a tightly bound relationship

 Classification Scheme of Electronic Records

  • The system must automatically assign appropriate classification metadata to records and files
  • Providing linkages between individual records
  • Determining appropriate retention periods for records
  • Determining security protection appropriate for sets of records
  • Electronic Records Audit Trails
  • A system audit trail is a record that tracks operations performed on the system
  • The systems that create, capture, and manage electronic records maintain inviolate records that are protected from accidental or unauthorized alteration
  • The audit trail typically documents the activities of creation, migration and other preservation activities

 Electronic Records Retention and Disposal

  • The system must include an automated, schedule-driven disposition management plan
  • The system must provide for the automated retention of records with long-term value
  • The system must provide for the automated destruction of records

 Managing Social Media Records

  • Introduction
  • Understanding Social Media
  • Social Media as a record.
  • Retention of Social Media communications
  • Social media as a records management tool

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for course pricing and more information.

 

EMPLOYEE WELLNESS SUPPORT, HEALTH AND PRODUCTIVITY MANAGEMENT WORKSHOP

 Health and productivity management (HPM) are convergent efforts to promote and maintain the general health of employees through prevention, intervention, awareness, education, risk assessment and support in order to mitigate the impact and effect of communicable and non-communicable diseases and injuries on the productivity and quality of life of individuals

  • Improved employee health
  • Lowered disease prevalence rates
  • Decreased employee absenteeism
  • Improved productivity
  • Reduced new-hire training costs
  • Lowered medical costs and fewer claims
  • To promote self-evaluation internally
  • To provide an opportunity for individuals to assess themselves

Self Care and Self Management

“Self care includes both self care and self management. Self care is about individuals taking responsibility for their own health and well being. Self management is about individuals making the most of their lives and coping with difficulties and making the most of what they have. It includes managing and minimizing the way conditions limit individuals’ lives as well as what they can do to feel happy and fulfilled to make the most of their lives despite the condition” Skills for Health.

 HOW TO ASSESS YOUR EMPLOYEES’ WELLNESS NEEDS

  • Where to start? What is employees’ Wellness
  • What policies are in place for employees’ Wellness
  • Helpful data sources and their utility in planning
  • The importance of good baselines
  • When to use wellness interest surveys
  • An alternative to ”build it and they will come.”

HOW TO DECIDE THE SCOPE OF YOUR WELLNESS PROGRAM

  • Identify high-risk populations within the workforce
  • Target those populations with interventions and
  • engage participants to assume responsibility for
  • their health actions
  • Linking scope decisions to your program model
  • Implications of scope decisions
  • Measure your outcomes and ROI by tracking
  • participants diligently

HOW TO BUILD A SOUND WELLNESS PROGRAM

  • The mistake most employers make
  • The key pieces of your infrastructure
  • Matching your infrastructure to your program
  • model
  • Resource implications
  • What a robust infrastructure looks like

OCCUPATIONAL HEALTH EDUCATION AND PROMOTION

  • Develop programmes to promote and maintain the

general health of employees

  • Injury on duty and incapacity due to ill-health
  • Health and productivity management offers a system

to manage conditional leave and investigate

accidents and injuries and the capability to assist the

health risk workers

MENTAL HEALTH/PSYCHOSOMATIC ILLNESSES

  • To recognize mental health and provide support options which are confidential and non-stigmatizing.
  • Focus is on the provision of tools to provide the employee to manage stress

DISEASE MANAGEMENT AND CHRONIC ILLNESSES

Development of programmed for improvement of employee health and reduction of workforce turnover

by implementing barriers to disease management Health Promotion & Disease Prevention

  • Workplace Environment
  • Care Management
  • Corporate Culture and Organizational Health

SELF CARE MANAGEMENT

  • Define nutrition
  • Define stress
  • Identify your 3 major sources of stress
  • Write up a self-care plan for the next 6 months
  • Discuss what wellness means to you.“you can’t give what you don’t have”
  • Discuss how to build energy, rather than burnout.

On this last day the workshop come prepared to

walk away with tips on how to:

  • environmental wellness
  • emotional wellness
  • intellectual wellness
  • occupational wellness
  • social wellness
  • spiritual wellness
  • physical wellness
  • Improve performances
  • Increase job satisfaction
  • Increase motivation and self-confidence
  • Reduce employee turnover and stress
  • Support a healthy learning culture in the workplace

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for more information.

 

FIRST AID CPR AND AED WORKSHOP

 First Aid Training for All Walks of Life…

Why is First Aid necessary?

First Aid is the initial assistance or care of a suddenly sick or injured person. It is the vital initial care we all feel an impulse to give as soon as possible after an accident or illness. Not every incident requiring first aid will be a life and death situation and, most commonly, first aid knowledge is used to manage minor injuries at home or work. This prompt care and attention prior to the arrival of an ambulance can sometimes mean the difference between life and death, or between a full or partial recovery.

What is First Aid

First Aid training is for persons required to assess the emergency situation, to provide basic life support and basic First Aid in order to stabilize patients prior to the arrival of Emergency Services. People that have undergone First Aid training will be able to: demonstrate an understanding of emergency scene management, demonstrate an understanding of elementary anatomy and physiology, assess an emergency situation, apply First Aid procedures to a life-threatening situation and treat common injuries. 

 What does the Act say?

The General Safety Regulations, 1986 states that ‘an employer shall take all reasonable steps that are necessary under the circumstances, to ensure that persons at work receive prompt first aid treatment in case of injury or emergency.’ ‘All reasonable steps’ should include the training of employees in First Aid (done by a recognized training provider). Employees and other persons at the workplace are entitled to receive prompt, efficient first aid treatment without unnecessary delay.

As required in terms of the machinery, Occupational Safety Act, General Safety Regulation 3(4) (D), a percentage of your staff (if ten or more are employed) are required by law to be trained in emergency first aid procedures.

In accordance with the above we offer First Aid Training Program which is accredited by the Department of Labour, Health and Wellness SETA and the Southern African Resuscitation Council.

This programme focuses on learning basic and intermediate first aid skills. It is recommended for everyone as you never know when an accident might happen and you are the first person there

Course Outline

  • Introduction to First Aid; Interactive session dealing with what, why, who, where, when and how of first aid
  • CPR and Choking for adult, child and infant – An interactive practical session where we get to watch a DVD on CPR and practically work on the manikins to perfect the skills needed
  • Basic Anatomy and Physiology; This is to give the participant a basic idea of the working of the heart, lungs, brain and other organs
  • Patient assessment; we will learn how to examine a person to find out what is wrong and what help is
  • Vital signs (pulse, breathing, etc), head to toe examination will be dealt with and practiced
  • Injuries, Wounds and Bleeding; An interactive practical session where different types of bleeding and wounds will be discussed and we will practice how to deal with bleeding and wounds.
  • Shock; Learn how to recognize and treat shock caused by blood loss. We will look at different types of shock
  • Broken bones (Fractures); An interactive practical session. We recognize and treat broken bones in different parts of the body
  • Head and Spinal injuries; Recognize a head and/or spinal injury and the appropriate treatment of both, including practical spinal immobilization
  • Burns; We learn to tell the depth of a burn and the appropriate treatment. Burns with different substances
  • like (wet heat, dry heat, chemicals, electrical, etc)
  • Unconsciousness; Here we look at the most common medical and trauma causes of unconsciousness and the treatment of these
  • Poisoning; Covered in this section is the ways a poison can enter the body and treatment of such.
  • Medical emergencies; Emergencies like heart attacks stroke, diabetic emergencies, epilepsy, etc will be dealt
  • Environmental emergencies; Emergencies such as heat stroke and hypothermia or extreme cold
  • Bites and Stings; Bites from venomous snakes, dog, humans, and spiders, Stings from bees and scorpions
  • AED Training; Be trained on how to use an AED

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customised solutions for your training needs. Please contact us for course pricing and more information.

 

SUPERVISORY MANAGEMENT TRAINING

In our increasingly complex and interconnected world, nothing stands still for long. For leaders, the challenge is to understand how to navigate the latest developments and lead strategic change in response. But the processes which lead to effective transformation are often still ill-understood, and more than 70% of planned organisational change fails. 

When should organisations embrace and pursue change? How much change should be introduced? What parts of a system should be maintained? When change is handled badly, many problems can arise. When it is done well, change can open up many opportunities previously unrealized. Politicians, advisors, policy analysts, and public sector managers increasingly need to be effective change managers.

This course draws on state-of-the-art theory and practice of change management to produce insights for achieving successful change. Participants will gain the knowledge and tools needed to effectively plan and implement change efforts across a wide range of organisational settings, with a special focus on the public sector.

This three-day programme will equip leaders with the skills required to understand why change is needed and how to deliver it, effectively and sustainable.

Training Objectives

  • Explain why change management is an important process for organisations to achieve sustainable trading results
  • Identify examples of planned change and reactive change in an organisation
  • a model for effective change management and its management
  • Identify reasons for resistance to change and indicate ways to overcome them
  • Identify the risks inherent in any change management programme and indicate ways to manage them
  • Identify and apply the competencies of an effective change agent
  • Interpret current programs and structures and effectively assess the need for change
  • Use evidence to build the case for change
  • Examine models for leading change
  • Create a change agenda
  • Strategies for change leadership – building and communicating the case for change
  • Process steps needed to make change happen
  • Effective approaches to monitoring and controlling change
  • Manage conflicts arising from change
  • The common threads that link change management and crisis management

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customised solutions for your training needs. Please contact us for course pricing and more information.

 

 

SUPPLY CHAIN MANAGEMENT: PRINCIPLES AND PRACTICES

Supply Chain Management Principles and Practice, provides a framework for subsequent, more detailed study in various aspects of supply management. This course reviews the evolution of supply chain management concepts and discusses trends in procurement and strategic competitiveness. It then focuses on the major issues involved in managing a competitive supply chain including: forecasting, inventory management, distribution, dealing with uncertainty, reverse logistics, and customer service. Delegates will be better equipped to conceptualize the management of supply chains, identify primary and secondary value chain processes; distinguish between the umbrella term, ‘supply chain management,’ and its component functions; and understand the basic tools of forecasting and the need for accurate data and forecasts on which to base supply chain management decisions.

THE WORKSHOP OUTCOME

INTRODUCTION TO SUPPLY CHAIN MANAGEMENT AND PROCUREMENT IN THE PUBLIC SECTOR

  • Understanding procurement
  • Discussing the impact of procurement to the supply chain
  • Getting a strategic fit for purchasing
  • Differentiating between reactive and pro-active procurement

LEARNING PROCUREMENT STRATEGY AND STRATEGIC PROCUREMENT

  • Introducing Strategic planning for the purchasing manager
  • Acquiring the Pareto Principle
  • Analyzing the risk, value matrix
  • Knowing Tactical acquisition, tactical profit strategic security and strategic critical
  • Sourcing strategies

EXAMINING THE NEW SUPPLY CHAIN MANAGEMENT

  • Comparing the traditional procurement policy and supply chain management
  • Handling demand management
  • Mastering acquisition and disposal management
  • Logistics management
  • Taking different Acquisition routed

GOVERNMENT STRATEGY FOR SUPPLY CHAIN MANAGEMENT AND THE REGULATORY

FRAMEWORK

  • Relating the Public Finance Management Act and the PPPFA
  • Preferential supply chain policy and the short to medium  terms targets for preferential procurement policy
  • Supply Chain Management Framework and regulatory requirements
  • Supply Chain Management in the financial management

UNDERSTANING THE BID COMMITTEES, PROCESSES AND PROCEDURES

  • Bidding commitee members and their roles, Bidding policies and procedures

 INTERNAL IMPLEMENTATION OF SUPPLY CHAIN MANAGEMENT IN THE PUBLIC SECTORS

  • Setting up supply chain management unit
  • Implementing a strategy
  • Preparation, implementation, support and monitoring phases

ENCOURAGING SUPPLIER PARTNERING AND LONG TERM SUPPLIER RELATIONSHIPS

  • Handling the supplier qualification process
  • Road to improved supplier performance
  • Managing suppliers, supplier partnering and strategic alliances
  • Implementing incentives and penalties
  • Accounting officers

 DRAFTING AND MANAGING SERVICE LEVEL AGREEMENTS AND CONTRACTS

  • Mastering contracts, commercial terms of sale
  • Relationships management
  • Discussing supplier management teams, roles and approaches

 COMBATING CORRUPTION WITHIN TENDERING, PROCUREMENT AND SUPPLY CHAIN MANAGEMENT

  • Common trends and fraud indicators
  • Implementing anti fraud programme
  • Tips on prevention and Investigative techniques

 MANAGING RISK THROUGH GOOD GOVERNANCE

  • Identifying, assessing, allocating, risk
  • Cost of risk
  • Insurance and guarantee
  • Creating uniformity in documentation
  • Maintaining honesty, integrity, fairness, objectivity and efficiency
  • Availability of information for procurement
  • Supporting competition by avoiding discrimination

 NEGOTIATION IN THE PUBLIC SECTOR

  • Examining the importance of negotiating
  • Discussing why everything is negotiable
  • Total cost of ownership

 PROCUREMENT CONTROLLING – HOW TO MEASURE THE PROCUREMENT FUNCTION

  • Benchmarking
  • Re-engineering and procurement
  • Employee selection, qualification, training and retention
  • World class supply management

UP-DATING PARTICIPANGS ON LEGISLATIVE UP-DATES

  • Sampling policy documents
  • Discussing your organisational policies
  • Unique division, unique function

THE ROLE OF BID COMMITTEE IN SUPPLY CHAIN MANAGEMENT

RECORDS MANAGEMENT AND PROPER DOCUMENTATION

  • Understanding the role of proper document storage in the supply chain
  • Discussing elements of document storage and disposal withing supply chain

MANAGING THE OPERATIONS OF THE SUPPLY CHAIN MANAGEMENT UNIT

  • Role play and discussions on who responsibility
  • How your organisation functions
  • The role of a supply chain personnel in operations management

 OBTAIN AN OVERVIEW OF THE LEGISLATION APPLICABLE TO THE BID COMMITTEE PROCESS

UNDERSTAND THE ROLES AND RESPONSIBILITIES OF THE BID COMMITTEES

 Examine the constitution, functions and responsibilities of each committee: 

The Bid Specification Committee

  • The Bid Evaluation Committee
  • The Bid Adjudication Committee
  • The Disposal Committee (Recommended)

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for course pricing and more information.

 

TALENT MANAGEMENT TRAINING

Course Overview

Talent management involves individual and organizational development in response to a changing and complex operating environment. It is not just limited to attracting the best people from the industry but it is a continuous process that involves sourcing, hiring, developing, retaining and promoting them while meeting the organization’s requirements simultaneously.

Talent management training offers long-term rewards to companies in terms of employee loyalty, overall performance and company fusion. Maximizing the benefits of management training is a long-term journey for the organization and its employees. One good plan is to leverage those decisive moments on employees’ career paths for more impactful management training. Here are some ideas to help spot these moments and match them to the right talent management training. This training course will equip the participant with the necessary skills and knowledge required for talent recognition, management, retention and development; a sure way to ensure continuity and success.

Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated with talent management and you will be able to:

  • Identify types of talent.
  • Define skills and knowledge
  • Differentiate between talent, skill, and knowledge. Understanding Talent Management
  • Identify key phases for implementing a talent management program.
  • Guidelines for managing talent
  • State the importance and benefits of talent management.
  • Compare talent management with replacement planning and traditional processes.
  • Benefits of talent management
  • Identify methods to determine talent for a position.
  • Build up questions that help you recognize talent.
  • Challenges in managing talent.
  • Key elements in developing a winning talent strategy. Clarifying Talent
  • Methods to determine talent for a position.
  • Guidelines for drafting a good job profile.
  • Questions that help you to recognize talent.
  • Ways to reward employees.
  • Reasons for employees leaving an organization.
  • Reasons for retaining talent.
  • Measures to retain talent Retaining Top Talent: The Big Challenge
  • Common Mistakes Made by Companies and How to Avoid Them
  • Integrating compensation with Talent Management
  • Twelve recommendations to keep your talented people
  • Use measures to retain talent.

The tools of a robust Talent Management Process:

  • Infrastructure Requirements:
  • Policy & Process
  • Talent Identification / Talent Pool Development
  • Manpower Planning
  • Leadership Support
  • HR Capability and Capacity
  • Measurement

This Training Program is designed for Senior HR professionals, middle line managers, HR supervisors, training managers as well as all those involved in designing and setting up talent management systems that will allow the organization to create organizational excellence and continuously improve its bottom line

With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for course pricing and more information.

 

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What Our Students Have to Say

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Kelvin Black
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