South Africa’s need of ensuring that records are kept for a range of purposes is the primary purpose of the Records and Archives professionals, in a wide range of sectors. The Records and Archives profession continues to seek out new ways to meet the changing needs of identifying, retrieving, preserving and conserving information and items through well-structured record classification systems and record keeping systems, while at the same time dealing with significant changes in technology.

In the records and archives environment, lifelong learning is crucial and practitioners must develop competencies for themselves. The competencies that enable practitioners to best serve everyone remain constant. Using competencies in analysing, acquiring, synthesising, organising, conserving, evaluating and disseminating records, Records and Archives practitioners add value to the services they provide for customers.

A learner acquiring this Qualification will be able to:

• Communicate in a variety of ways in the provision of Records and Archives support services.
• Use mathematics and mathematical thinking to solve every day problems for him/herself and the Records and Archives profession.
• Manage archival materials and records.
• Provide routine frontline customer services for archives and records.
• Administer routine Records and Archives support services.

Duration: 1 year

Entry Requirement: Grade 12 or NQF Level 4