All Courses

As a leading Learning and Development consultancy, Trainers without Borders recognises that how you deliver your training can be as important as the training itself. Creating a training environment and materials that are sympathetically tailored to the aims, preferences and constraints of the delegates can have an extremely positive impact on learning and retention. Where you have a number of people that require training or specific business/organisational issues that need to be addressed, Trainers without Borders can develop a training programme for use in-house.


Coaching and mentoring Coaching is increasingly becoming one of the most sought after and important skills for anyone in a work environment. It is a skill that no manager can live without. The days of direct commands from managers to their employees are long gone. The importance of inspiring and guiding employees to realize their abilities and discover their power and responsibilities can no longer be ignored. This is why any successful company is now deeply interested in formal and informal coaching carried out continuously in the workplace. Coaching skills is not only limited to managers, it is a skill applicable to everyone in any setting. These skills can be used to connect with others and to inspire, motivate and guide them in overcoming their problems and getting results. This course allows you to understand more about human psychology and learn how to ask the right questions and correctly share your opinion with others.
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentor-ship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.
Learning Objectives
After you complete this Coaching and Mentoring course, you will be able to:
  • Understand how coaching can be used to develop your team.
  • Develop the coaching and mentoring skills that help improve individual performance.
  • Demonstrate the behaviors and practices of an effective coach.
  • Recognize employees’ strengths and give them the feedback they need to succeed.
  • Identify employee problems and ways you can help to correct them.
Course Overview Part of your responsibility as a manager is to boost employee performance-and what better way to do that than through coaching and mentoring? Improving feedback skills
Course outline summary:
  • The roles of coach and mentor, what’s the difference?
  • Appropriate and inappropriate interventions of both roles
  • The importance of learning and development
  • Flexible approaches to coaching
  • Empowering language
  • Listening skills and questioning techniques
  • The ability to summarize
  • Giving feedback skills
  • Essential skills for coaches and mentors
  • The structure of a successful coaching session
  • The facilitation of learning in others
  • Powerful counselling tools
  • Action planning
Want this course tailored to meet your exact needs?
With our In-house Training, you SAVE on transport and accommodation and you enjoy the liberty of your venue and having the training at your time.
Trainers without Borders offers customized solutions for your training needs. Please contact us for more information.